Collection of Your Personal Information
In order to access to Kenfil services, you will be asked to provide your personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites.
We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with Kenfil sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Website addresses.
When you receive newsletters or promotional e-mail from Kenfil, we may use web beacons, customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you with more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions with Kenfil, information collected through one Kenfil service may be combined with information obtained through other Kenfil services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.
Use of Your Personal Information
Kenfil collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Kenfil services, such as Software Pulse, may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Kenfil and its affiliates.
Personal information collected on Kenfil sites and services may be stored and processed in Hong Kong or any other countries in which Kenfil or its affiliates, subsidiaries or agents maintain facilities, and by using a Kenfil site or service, you shall be deemed to consent to any such transfer of information outside of your country.
Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal information outside of Kenfil and its controlled subsidiaries and affiliates without your consent. Some Kenfil sites allow you to choose to share your personal information with select Kenfil partners so that they can contact you about their products, services or offers. Some other Kenfil sites do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from Kenfil on behalf of external business partners about a partner's particular offering (without transferring your personal information to the third party). See the Communication Preferences section below for more information.
Some Kenfil services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Kenfil and the other company may receive information collected in conjunction with the co-branded services.
We occasionally engage other companies (which we shall be entitled to do so) to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information without your consent or notice to you if we believe such action is necessary to: (a) comply with the law or legal process served on Kenfil; (b) protect and defend the rights or property of Kenfil (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Kenfil services or members of the public.
You can stop the delivery of future promotional e-mail from Kenfil sites and services by following the specific instructions in the e-mail you receive.
You may also have the option of proactively making choices about the communications you receive from particular Kenfil sites or services by visiting the Kenfil.com Subscription Centre allows you to choose whether you wish to receive marketing communications from Kenfil.com, and to subscribe or unsubscribe to newsletters about our products and services.
These communication choices do not apply to mandatory service communications that are considered part of certain Kenfil services, which you may receive periodically unless you cancel the service.
Security of Your Personal Information
Kenfil is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
Kenfil Web sites use "cookies" to enable you to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to use other interactive features of Kenfil sites and services that depend on cookies.
Use of Web Beacons
Kenfil Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs -that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.
Kenfil may also employ Web beacons from third parties in order to help us compile aggregated statistics and determine the effectiveness of our promotional campaigns. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information.
Finally, we may work with other companies that advertise on Kenfil sites to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a Kenfil site results in a purchase or other action on the advertiser's site.
Use of Third Party Ad Networks
The majority of the online banner advertisements you see on Kenfil Web pages are displayed by Kenfil. However, we might allow other companies, called third-party ad servers or ad networks, to display advertisements on Kenfil Web pages. Some of these ad networks may place a persistent cookie on your computer in order to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. Kenfil does not have access to the cookies that may be placed by the third-party ad servers or ad networks.
Controlling "Spam" or Unsolicited E-mail
Kenfil will not sell, lease or rent its e-mail subscriber lists to third parties. While Kenfil continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using tools such as the Inbox Protector and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.
Enforcement of This Privacy Statement
If you have questions regarding this statement, you should first contact us by visiting Kenfil.com "Contact Us" section.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Kenfil will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Kenfil is protecting your information.
Kenfil welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by visiting Kenfil.com "Contact Us" section.
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